The grounds were incredibly beautiful. I felt like I was in Hawaii! (Except it was a bit colder.) The views from our room were amazing. We loved the onsen, especially the large onsen. Beds were comfortable. Bathrooms were nice and functional.
Lisa
2025年3月
This hotel was a very nice surprise. Our room was exceptional - a very spacious, luxurious room with four different areas. The entry way to our room as well as the furnishings in the room were beautiful. It was a great place to relax. The view from our windows was magnificent! Our dinner was very delicious and filling. The breakfast was also very good. The hot sand bath - sunamushi sakaba - was a new, great experience for us. The onsen area is very large and clean, a nice place to soak after a long day. If you go, enjoy the bar located by the onsen - it's free to hotel guests and the bartender was very kind.
Yoshi
2023年5月
lovely grounds and had a great fully Japanese spa/ Ibsen feel about it felt like I was where the Japanese go for a spa break on the beach great place for the lava sand bath on-site as is awkward when we went to have anywhere else- worth it for that as all included I think
Graham
2023年4月
The room was spacious and clean. The Kaseiki dinner was good enough with the exception of the tempura being overdone. The black sand bath was quite soothing. The lighting made the different buildings very beautiful in the evening. Staff who spoke English were very help those who don't try to evade us and helped the locals first even though we were next in line.
Catherine
2022年11月
This is my second time to stay in this fabulous hotel. Staffs are friendly and helpful. Very big, comfortable and beautiful hot spring. Food seems not as good as before, but still delicious.
Kwan
2023年7月
Staff was really nice. Victor at the dining area was extremely helpful and gave us good guide on where we can go around. Another guy at the breakfast area who could speak English also gave us some guidance on where to visit. Sand bath was good and must try. Onsen was huge to cater to the big crowd. Dinner was also delicious.
Tan-lim
2022年11月
It had a calm and relaxing atmosphere that allowed me to unwind and disconnect from the outside world. The rooms were spacious and very comfortable, and the multi-course dinners were presented with stunning detail and tasted amazing.
Jackson
2023年2月
a quiet location and lots of facilities for enjoyment
Stanley
2023年6月
great facilities, good food and onsens
Tim
2023年5月
The whole experience was wonderful. Dinner was abundant, onsen facilities were great and the room was huge!
Masanori
2023年11月